Discovery the returns options in the UK at ASOS - FREE 28 day returns in the UK via Collect Plus, Doodle, Hermes, Pass My Parcel, Royal Mail, and toYou.
ASOS provides you with a return slip to mark which items you’re returning. For Australian customers, you do need to pay for postage to send your stuff back. This can be a turn-off for some - but it was all part of my experiment.
Our return policy usually begins on the day that your item is received (item delivery/pick up date) however, our return policy is extended for the holiday gift buying season for items that have a limited return/exchange period (15 or 30 days).
This is ASOS's return policy (straight from their website) ◾You can return any item for a refund, within 28 days of receiving your original order. ◾If you want it replaced for a different size or colour, you will need to place a new order. ◾
Tel: +44 20 7483 1888 firstname.lastname@example.org. This business is not yet responding to reviews.
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We are going to compare return policies for the following online stores (ASOS, Nordstrom, Lane Bryant and Debenhams). You might be also interested in a comparison of delivery costs and time – click here.
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